You automate everyone else. Now do it for your own shop.
You fix everyone's systems and never get a week for your own. We're the engineers who build the internal tooling your techs keep putting off, without pulling them off client work.
Every tech knows the leak. Nobody has the week to fix it.
Every ticket read, labeled, and routed by a human before any work starts.
A 40-step doc, done differently by every tech, with the misses discovered by the client.
The monitoring works. The noise buried it. The real incident looks like everything else.
Agreements, seats, and usage checked against the PSA at month-end, one line at a time.
The kind of thing we ship
Ticket triage that routes itself
Classified, prioritized, and routed before a tech reads it, with only the odd ones escalating.
Onboarding runbooks that run
The 40-step checklist as software: provisioned, verified, and logged the same way every time.
Billing reconciliation
Seats and agreements checked against the PSA nightly, so month-end is a review, not a hunt.
PRODUCTION SYSTEMS
PROFESSIONAL SERVICES · IT SERVICES
Straight answers
We have engineers. Why would we hire engineers?
Do you work inside our PSA and RMM stack?
What does it cost to start?
We build software for clients. Should we build this ourselves?
Are we locked into one AI vendor?
Built as a custom AI solution. Yours to keep.
An agent triages the ticket, enriches it, routes it, and deduplicates the noise, so your people see the queue that actually needs them.
It runs continuously against your own tooling. The routine tickets never reach a person at all.
We are model-agnostic by design. The model is a component, not the architecture. When a better one ships we swap it, and what we built for you keeps running.